Return Policy

Return Policy

Return Policy

Effective Date: 21st April, 2024
Last Updated: 21st April, 2024


At RS Connect, we strive to ensure a smooth and satisfactory experience for all our users. If you are not entirely satisfied with your purchase or subscription, we’re here to help.

1. Subscription-Based Products

1. Subscription-Based Products

1. Subscription-Based Products

Our services are typically offered on a subscription basis. Please review the terms applicable to your purchase below:

(A) Free Trial Period (If Applicable)
Some RS Connect plans may include a free trial period. If you cancel during this trial, you will not be charged. No refunds are applicable after the trial period ends and the subscription is billed.

2. Refund Eligibility

We offer refunds in limited circumstances, which include:
  • Technical issues: If you experience persistent technical problems that we are unable to resolve within a reasonable time frame.
  • Incorrect billing: If you have been mistakenly charged multiple times or for the wrong plan.


Please note:
  • Refund requests must be made within 7 days of the original billing date.
  • We do not offer refunds for:
    • Change of mind
    • Partial months of service
Unused features or lack of usage

3. How to Request a Refund

To initiate a return or refund, please contact our support team at [support@rsconnect.com] with the following details:

  • Your registered email address
  • Invoice or transaction ID
  • Reason for the refund request
  • Screenshots or details (if it's a technical issue)
Our team will review your request and respond within 5-7 business days.

4. Refund Method

If your request is approved, refunds will be issued to the original method of payment. Processing time may vary depending on your payment provider.

5. Cancellation Policy

You can cancel your subscription at any time through your account settings. Cancellation will prevent further renewals but does not trigger an automatic refund unless eligible as per Section 2.

6. Contact Us

If you have any questions about our return or refund policy, please reach out to:

RS Connect – Customer Support
Email: [support@rsconnect.com]
Phone: [Insert Phone Number]
Business Hours: [Insert Business Hours]