Effective Date: 21st April, 2024
Last Updated: 21st April, 2024
RS Connect ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you access or use our services, including our website, application, and associated platforms (collectively, the “Services”).
(A) Personal Information
Name
Email address
Contact number
Job title and company name
Payment and billing information (if applicable)
(B) Technical & Usage Information
IP address
Browser type and version
Device identifiers
Pages visited and actions taken within our platform
Access times and referring URLs
(C) Communication Data
Support queries
Survey responses
Feedback and testimonials
Email and chat conversations
2. How We Use Your Information
We may use your information to:
Provide, maintain, and improve our Services
Communicate with you regarding service updates or technical issues
Personalize user experience
Conduct analytics and performance monitoring
Prevent fraud, abuse, and security threats
Comply with legal obligations
3. Sharing and Disclosure
We do not sell your personal information. However, we may share your data with:
Service Providers: For hosting, analytics, customer support, and marketing services
Legal Authorities: If required by law or in response to legal processes
Business Transfers: If RS Connect is involved in a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Understand user behavior
Improve site performance and functionality
Deliver personalized content and ads
You can manage cookie preferences through your browser settings.
5. Data Retention
We retain your personal data as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, update, or delete your personal information
Object to or restrict data processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority